Your booking
- How do I change my booking?
- What hours should I fill out when booking?
- What does a flight number look like?
- I can't pay with my credit card
- How long does it take to recharge my vehicle ?
- What do I need to provide to charge my electric vehicle ?
- How can I have my electric car charged while my car is parked ?
- How can I add a covered car park to my booking ?
- How do I add a service to my booking ?
- How do I change my personal information in my current booking ?
- I can't reach my valet
- My reservation has already been made, how do I get my vehicle to another location?
- Can I make more than one reservation at a time?
- My flight/train is cancelled, what should I do?
- How much are the cancellation and modification fees?
- Why should I get a cancellation insurance?
- How long can my valet wait for me in case of a delay?
- What happens if my delay reschedules my return after 11:30pm?
- A third party has to pick up my car, how to proceed?
- I haven't received the text message.
- When am I supposed to receive a text message?
- I did not receive the confirmation e-mail or the day before my departure/return
- When am I supposed to receive an email?
- How can I cancel my booking?
- I don't have the departure/arrival time or flight/train number yet.
- Why should I fill in my flight/train number and my vehicle details while making the reservation?
- What are the forms of payment accepted ?
- What does "no parking available for the duration of your stay" mean?
- What’s included in the price?
- How do I book my valet?