Your booking
- How do I change my booking?
- What hours should I fill out when booking?
- ❓Can I submit a claim after my vehicle has been returned?
- Late return fees
- I want to make a reservation but I don't know the terminal yet
- I have received a ticket
- I paid for a drop-off ticket when I returned the vehicle
- You don't yet know your train or return flight number. Can you book?
- I've cancelled my booking by mistake. What should I do?
- My car is damaged or scratched
- My flight/train number
- I can't pay with my credit card
- How long does it take to recharge my vehicle ?
- What do I need to provide to charge my electric vehicle ?
- How can I have my electric car charged while my car is parked ?
- How can I add a covered car park to my booking ?
- How do I add a service to my booking ?
- I can't reach my valet
- My reservation has already been made, how do I get my vehicle to another location?
- Can I make more than one reservation at a time?
- My flight/train is cancelled, what should I do?
- How much are the cancellation and modification fees?
- Why should I get a modification/cancellation option ?
- How long can my valet wait for me in case of a delay?
- What happens if my delay reschedules my return after 11:30pm?
- A third party has to pick up my car, how to proceed?
- I haven't received the text message.
- When am I supposed to receive a text message?
- I did not receive the confirmation e-mail or the day before my departure/return
- When am I supposed to receive an email?