Given the gradual resumption of flights and trains throughout Europe, our Customer Care department is still operating on reduced schedules. The following options are available to you for contacting us:
- Via email : Complete the form and click "Submit". Our Customer Care generally answers in less than 12 hours.
- You can as well contact our Customer Care via the chat accessible from each page of our website.
- By phone:
* From France : +33 (0) 9 78 46 00 14, every day from 10am to 11am and 5pm to 6pm
* From Belgium : +32 78 487 025, every day from 10am to 11am and 5pm to 6pm
* From Portugal : +351 308 802 662, from Monday to Friday 9am to 6pm
In case of emergency on the D-Day concerning the drop off or return of you car out of the Customer Care's opening hours, you can as an exception contact your driver on the phone number sent to you by e-mail and SMS.