Given the gradual resumption of flights and trains throughout Europe, our Customer Care department is still operating on reduced schedules. The following options are available to you for contacting us:
- Via email : Complete the form and click "Submit". Our Customer Care generally answers in less than 12 hours.
- You can as well contact our Customer Care via the chat accessible from each page of our website.
- By phone:
* From France : +33 (0) 9 78 46 00 14, every day from 9am to 7pm
* From Spain : +34 512 511 566, every day 9am-11am and to 7pm-9pm
* From Belgium : +32 78 487 025, every day from 9am to 7pm
* From Portugal : +351 308 802 662, from Monday to Friday 9am to 6pm