The day of your departure, two hours before the time you are supposed to drop-off your car, you will receive a text message with the contact details of your valet in order to call him 15 min before you get to the airport/train station.
On your return, you will receive a text message and an email with the contact details of the valet 1 hour before you arrive at the airport/train station in order to contact him as soon as you get your luggages back.
Tip: For customers who have booked directly on our website, you also have the application, which allows you to call your valet once you have arrived at the meeting point.
For more details, refer to the section How does it work? .