To request a modification of your booking, fill in all the fields from our contact form by choosing "Modification of reservation" then send your message. Our Customer Service usually responds to you within 12 hours.
. Our Customer Care generally answers in less than 12 hours.
You can as well contact our Customer Care via the chat accessible from each page of our website, or by phone:
- From France : +33 (0) 9 78 46 00 14, every day from 9am to 7pm
- From Spain : +34 512 511 566, every day from 9am to 11am and from 7pm to 9pm
- From Belgium : +32 78 487 025, every day from 9am to 7pm
- From Portugal : +351 308 802 662, from Monday to Friday 9am to 6pm
Your requested change will be arranged subject to availability and moved to the new time slot.