For reasons of availability, a request for a schedule change or a date change must imperatively go through customer service:
- - If your reservation and/or the desired modification for the pick-up or the return of your vehicle intervene in less than 48 hours, please contact our customer service at +33 9 78 46 00 14 during its opening hours (8 am - 8 pm every day).
- If your reservation and/or the desired modification for the pick-up or the drop-off of your vehicle are made in more than 48 hours, you have the possibility to do it via your personal space. You just have to go to "My reservations" and then click on modify.
A readjustment of the rate will be done automatically, and a message will inform you of the amount due.
If your card is registered, this amount will be deducted from your card when you return the vehicle.
If it is not registered, a payment link will be sent to you automatically once the modification validation is done.