To submit a modification request, fill in our contact form by choosing "Modification of reservation" and then send your message. Our Customer Service will usually reply within 12 hours.
For urgent requests, you can contact our Customer Service, via the chat accessible from any page of our website, or by phone at
- France: +33 9 78 46 00 14 from Monday to Sunday, from 5am to 12am.
- Belgium: +32 78 487 025 from Monday to Sunday, from 5am to 12am.
The change will be made subject to the availability of the new time requested.