You will receive an SMS and an EMAIL, on the day of the pick-up, one hour before your appointment so that you can contact your valet 15 minutes before your arrival.
For the return trip, you will receive 1 hour before your scheduled landing time an SMS and an EMAIL with your valet contact details. You will need to contact him when you have collected your luggage.
You can also contact him via the Blue Valet application
Download the application and log in to your Blue Valet account
- Android - Google Play by clicking here, available in: Belgium, France, Germany, Italy, Luxembourg, Netherlands, Portugal, Spain, Switzerland, UK
- Apple Store - by clicking here, available in: Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Switzerland, UK
Click on the "Orders" tab and the relevant booking. You will then be able to contact your valet by clicking on the button "CALL MY VALET" that will appear when you are close to the pick-up/drop-off time.
If you can't reach your valet, see the article "I can't reach my valet ".