An e-mail is sent to you the day before your departure at 9.30 pm with the telephone number of your outbound valet. You will also receive a text message on the day of your pick-up one hour before your appointment with the same number. You will need to call your valet 15 minutes before you arrive at the airport/station.
For the return trip, you will receive an email the day before at 9.30 pm and the number of your return valet will be sent to you by SMS 2 hours before your scheduled landing time. You will need to call your valet once you have landed and/or collected your luggage to inform them of your arrival.